Returns & Refunds policy

If a product arrives defective or develops a manufacturing fault, you may return it for a replacement within 30 days of the purchase date. Please contact us with your order details and a description (or photo) of the issue so we can process your return promptly.

You can inform us of your decision by e-mail info@RedRacket.club

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 30 days

• The goods are in the original packaging

The following goods cannot be returned:

• The supply of goods made to your specifications or clearly personalized.

• The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly.

• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

Red Racket

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@RedRacket.club